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Frequently Asked Questions
How far is the resort from the airport?The resort is 17 Km from the airport. This is about a 20 minute drive. You can stop at a local snack shop on the way for a cold drink, otherwise known as a roadie!Back to the top. How far is the resort from town?The resort is 25 Km from Willemstad, the city center. Visit Punda and Otrobanda for some sightseeing, or pick up those last minute souvenirs. Visit the floating market, check out the local museum, walk across the floating bridge, or have a cocktail on the waterfront. Plenty to see and do. And remember you can have fun bargaining for gifts and souvenirs with the locals.Back to the top. How can we get to town?There is a complimentary shuttle that runs from Monday through Saturday.Please see our Tour Schedule for Shuttle Times. Back to the top. Do I need to bring my own beach towels with me?No, all beach towels are issued from the front desk daily, and should be dropped off there when you have finished with them. That way you can be sure to have a sand free room.Back to the top. What kind of activities are there at the resort?From beach volleyball, hiking, Salsa dancing classes, karaoke, miniature golf, kayaking and lots more! Feel free to join in on the fun, or relax on the beach with a Pina Colada and watch the world go by.Back to the top. What kind of entertainment does the resort provide?On Thursday nights there is a beach BBQ that is accompanied by our famous trio, “Groupo Ekis”. These guys have so much fun, local teachers by day, they are sure to have you dancing to the Banana Grande song in no time! Be prepared for a Latin flavor with big tempo.On Friday we have the sophisticated dulcet tones of Hubert Martina, who sings an eclectic mix of jazz, old time crooners and romantic love songs. Snuggle up next to your loved one and enjoy the show. On Saturday we have the infamous Happpy Eppy Band, you will recognize Eppy as your breakfast and lunch maitre de. He moonlights on the weekend with his pals, singing local favorites, playing harmonica and shaking his maracas!!! Back to the top. What are the restaurant hours?Breakfast is served from 8:00am until 10:00am, however, if you are an early riser or diver, please inform either the General Manager of your needs and they will be happy to accommodate you.Lunch is served from 12 noon until 2:30pm. Go on - indulge, everyone packs on a few pounds during their vacation! Dinner is served from 6:30pm until 9:30pm. If you would like to have a late dinner or perhaps you want to do a night dive, please inform Ruth or Eppy, the dinning room supervisors, or a member of the management team, and we will make sure you have a quiet table reserved for a late supper. Back to the top. What kind of food is served?We have many positive comments about the food at the resort. It is good, healthy fare, with an American style and a Caribbean flair with lots of variety.There is a breakfast buffet every day, featuring cereals, yogurts and fruit. Request your eggs cooked any style: order pancakes for kids and expect regular breakfast fare. Lunch features a different menu every day. You can always order a hamburger or a hotdog. There is a cook out grill buffet on Saturday and local style buffet on Sunday featuring Kabrito… stewed goat… go on, be brave, give it a try!! Dinner is generally ordering a la carte from the menu, except for a delightful Seafood buffet on Monday nights and our famous Beach BBQ on Thursdays. Select items such as Filet Mignon and Lobster are available for a small surcharge. The executive chef Angel Martis will always accommodate special requests such as vegetarians, food allergies, etc… and families with children are also easily catered too. Kids can enjoy Mac & Cheese, chicken nuggets and other kiddie favorites. Sample menus are available upon request. Back to the top. What time does the bar serve until?Indulge in a refreshing Tequila sunrise or Sea Breeze at the swim up pool bar, open daily from 11:00am until 7:00pm. Feel free to swim there at any time; however, there is no lifeguard on duty. Tired of Swimming? Head for the main bar in the restaurant and enjoy a cold Amstel beer, or sample a Blue Lagoon with the famous Blue Curacao liquor, you can get a Bloody Mary at 9:00am, and the bar is open until 12 midnight… or when the guest decides to leave, as your wish is our command!Back to the top. What are the Check in and Check out times?Check in is at 3:00pm, and check out is at 12 noon. However, whatever time you arrive we will be ready for you. If your flight is later, a late check out can be arranged at the additional cost of $25 per person.In the event that your room needs to be vacated by noon, we will be happy to store your luggage for you and provide you access to a day room, so you can enjoy the pool and beach until the last minute and take a quick shower before heading home. Back to the top. Will I be able to use the Internet?Yes, there is an Internet Café available at the Front Desk.Chat with your friends on MSN and tell them what a great time you are having, send a postcard or keep up with current affairs. For those who do need to check work emails or use their lap tops on a regular basis you will need to get access to a local dial up number from your service provider, without it, you won't be able to log on. There are no Internet facilities available in your room. Internet cards can be purchased for $5.00 for 15 minutes and $10 for 30 minutes. Happy surfing! Back to the top. Is the Casino open at the resort?Regretfully, the casino is not open at this time. However, we will be happy to take you into town to play at one of the big casinos.Back to the top. Is topless or nude sunbathing permitted?As this is a Dutch island with a European influence, topless bathing is permitted and is not frowned upon at all. For those looking to get more in touch with nature and those who prefer no tan lines, why not try the small-secluded nude beach. This is the only legal nudist beach in Curacao. Remember that sun lotion, Curacao is only 12 degrees north of the equator, factor SPF 30 recommended…ouch!If being au natural is your thing, why not contact us to discover when our next nude week only takes place, all shapes and sizes welcome. Please phone our reservations department in Chicago at 866-5-SUNSET. Back to the top. Do you provide a babysitting service?We can hire a baby sitter for you given a little notice at the rate of $10.00 per hour.Back to the top. Is there a gift shop on the property?Yes, there is a small shop located next to the front desk; you can buy cigarettes, cigars, t-shirts, ice creams, and some souvenirs. The shop is open from 9am-5pm daily.Back to the top. Can we rent a car on the island?There is a Thrifty's, a Hertz, Budget and Avis rental on the island. The nearest and most convenient option is directly at the airport. Be prepared to spend a while filling in forms, and double check that there is gas in the car!!! Such is life in Paradise!!! Rates start at $40 per day.Back to the top. Will I be able to call home and make long distance phone calls from my room?Yes, once you check in your telephone will be activated. You can easily call the United States to let loved ones know you have arrived safe and sound, by dialing zero to get an outside line, then the USA Country code 001, followed by the area code and then the number. For the United Kingdom, dial 0044. Our telephone prices are very reasonable and will automatically be billed to your room at the rate of around $1.20 per minute.Back to the top. What languages do the staff speak?All of our staff are accomplished linguists, speaking many languages. The native tongue is Papiamento, a blend of Dutch, Spanish, French and Portuguese. They also speak fluent Dutch, Spanish and the majority speak English.Pick up a few Papiamento phrases to impress your friends and colleagues back home. Lesson 1: Masha Danki, means thank you very much. Lesson 2: Dushi means lovely, this word is used frequently with different meanings. Call your loved one dushi as a term of endearment, or compliment the chef on his culinary talents by declaring dushi! Literally translated it means lovely! Lesson 3: Be sure to say good-bye to the staff before you leave, they will be impressed when you say Ayo which means good-bye. Back to the top. Is there a masseuse on property?We do have a masseuse on call. Asyla will be happy to offer you a Swedish massage or hot rock massage either in your room or on the beach or at the pool. Relax and listen to the waves splash against the coral reef while Asyla works her magic to soothe your muscles. Schedule an appointment with Asyla at the front desk.Back to the top. Are there safe deposit boxes available?Yes, we do have safe deposit boxes available. You can lock up your passport and tickets and have your own key and total access to your safe whenever you need it. They are only small, so you won't be able to fit the crown jewels in there. This is a casual resort, no need for diamonds and pearls here!Back to the top. Do the rooms have refrigerators?Standard Garden View Rooms and Superior Ocean View Rooms do not have refrigerators. If you need to store medicine or have special requirements, there is a fridge behind the front desk that you can have access to whenever needed. If a fridge is a necessity, please be sure to ask for one while you are making your reservation, they are available in Premium Loft Suites only.Back to the top. Do the rooms have hairdryers in them?Most rooms have hairdryers built in the bathroom. However, there are some that do not. Hairdryers are available upon request at the front desk.Back to the top. Are there roll away beds available?We do have baby cribs that we can put in your room on request. However, there are no roll away beds available. The key is to make sure that we get you in the room type that best suits your needs. Superior Rooms have two Queen Beds, whereas Junior Suites and Loft Suites are furnished with King Beds and a futon sofa bed.Back to the top. Are there irons and ironing boards available?Yes, you can request an iron and iron board at the front desk. However, do not fret over a few wrinkles in your shorts; this is a very casual resort, shorts and Teva's welcome.Back to the top. Is there a dress code at the resort?There is certainly no formal dress code at the resort. However, we do request that people cover up while in the restaurant, sarongs will suffice for the ladies and t-shirts for the gentlemen. After all, we do want all guests to enjoy a Bon Appetite!Back to the top. Should we tip the staff?You are certainly not obligated to tip anyone during your stay. As this is an inclusive resort, there is no need for you to carry money with you while you are on property. However, you will probably make friends with lots of the staff and may want to give some a parting gift. Alternately, you are welcome to give a staff donation to a member of the management team who will put it in the staff kitty and make sure that all staff get the benefit of your generous offer. From the wait staff in the restaurant, the dish washers and gardeners. The team will work very hard and enjoy what they do, and are always pleasantly surprised to receive gratuities from our guests.Back to the top. How is the diving at the resort?Well, if you haven't already heard the rave reviews about the Sunset Dive Shop, you are in for a pleasant surprise. Sunset Divers have already firmly established themselves as one of the premium dive operators in the Caribbean. Want to learn more, contact Lynn at lynn@sunsetdiver.com or visit their Fact Sheet for further information.Back to the top. Will my electrical equipment work at the resort?In the USA the typical voltage is 110V that runs on 60 cycles. In Curacao, the voltage is also 110V but runs on 50 cycles. This means that your appliances will still run, but curling irons or other sensitive electrical equipment may run a little hotter. There are transformers available at the front desk to ensure that your appliances run on the appropriate cycle. We do have a few adaptors available, but recommend bringing your own if possible. Especially our European and United Kingdom customers, adaptors will be required to convert three pronged plugs into two prongs.Back to the top.
Driving Directions From AirportExit the airport and turn right. Up a hill about 2 miles to a round about (They have them in Europe and New England) Take the first right in the round about (at this round about the guests entering, that's you, have to yield to the cars that are already on the round about) this turn will take you west. You stay on this two lane road, you can go between 60 and 80 kilometers per hour, for about 15 minutes until the road forks, you take the left fork. The fork in the road sneaks up on you at night. It is about two miles past the little village of Terra Cora. Terra Cora has a market, gas station, a few shops and is really the only little village you will go through on this main east west road. Immediately after the fork there is a church on the left, if you pass the church on your left you missed the fork, the church should be on your right as you turn on to the Soto Road, there are no signs!! You carry on down the Soto road for about 10 minutes, you should go between 50 and 70 kilometers on this road, this road is a little winding and there are parts that try to get you to turn off but stay on this main road. Just before the very small village of Soto the Sunset Waters sign is posted. It is a left turn. Just before this sign is a soccer field on the left, then a school on the left about 300 yards after the soccer field and a big yellow church and church school and cemetery on the right. Once you turn at the sign you continue on this very winding road, go slow, for about 2 miles to the ocean and to Sunset Waters!! We will see you there.Back to the top. Are ground transfers included with my reservation?Round Trip transfers can be arranged with your reservation for the price of $35.00 per person. Please let Miss Cory Acosta our reservations manager in Chicago know your arrival and departure flight numbers and times so that she can schedule your transfer accordingly. Once in Curacao if you exit the terminal our transfer driver Mr. Mook.....aka " Papa" will be waiting to the right near the vending machines, holding a Sunset Waters sign. If you are delayed or concerned prior to exit, pick up the courtesy phone near the baggage claim to speak to the hotel . In the unlikely event that Papa is not waiting upon exit call the hotel at 864 1233. |
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